Welcome to Skillful AI! These terms and conditions outline the rules and regulations for the use of our website and services.
Terms and Conditions
Last updated: 5th of June, 2025
Please read these Terms and Conditions carefully before using www.skillful.ai!
Welcome to the website www.skillful.ai (the «Website»)!
These Terms and Conditions (the «Terms») apply to Your access and use of the Website and Services (as defined below). These Terms constitute a legally binding agreement entered into between SKFL TECHNOLOGIES LTD, a company incorporated under the laws of the Republic of Cyprus, with a company registry number HE 464582 and a registered address at Agias Faneromenis 143-145, PATSIAS COURT, Flat/Office 201, 6031 Larnaca, Cyprus («Skillful», «We», «Us», and «Our»), and the individual/legal entity using the Website and/or Services («You», «Your», «User»). Skillful and You are known as «Party» separately or «Parties» together.
In addition to these Terms, Your use of the Services is also governed by Our Privacy Policy.
By accessing, and/or viewing, and/or using the Website, and/or giving Your consent by clicking the respective «I agree» button (or as another similar wording as may be available) when You access or use the Website through any mobile phone, tablet, laptop, computer, or another device, You confirm that You have read, understand, and agree to be bound by these Terms, and Our Privacy Policy, which is incorporated by reference into this agreement with You (the «Agreement»), and any other related documents, policies, and terms and conditions, and applicable law. The Agreement includes, without limitation, all agreements, commitments, and understandings reached between the Parties in relation to the provision of the Services.
If You accept these Terms and/or use the Services on behalf of a company or other legal entity, You represent and warrant that You have the authority to bind that company or other legal entity to the Terms, and, in such event, «You», «Your» or «User» will refer and apply to that company or other legal entity.
PLEASE READ THESE TERMS CAREFULLY AS THEY DETAIL IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, CERTAIN RESTRICTIONS AND LIMITATIONS, AND EXCLUSIONS TO OUR LIABILITY. BY ACCESSING AND USING THE SERVICES AND/OR THE WEBSITE:
YOU ACCEPT AND CONSENT TO THESE TERMS,
YOU ACKNOWLEDGE THAT THESE TERMS ARE A LEGALLY BINDING AGREEMENT,
YOU ACKNOWLEDGE THAT YOU HAVE READ ALL OF THESE TERMS AND CONDITIONS, AS WELL AS ANY ACCOMPANYING POLICIES AND DOCUMENTS,
YOU AGREE TO BE BOUND BY ALL SUCH TERMS AND CONDITIONS, POLICIES, AND DOCUMENTS, AND IF YOU ARE AN EMPLOYEE OR AGENT, TO BIND YOUR EMPLOYER OR PRINCIPAL.
IF YOU HAVE ENTERED INTO A SEPARATE WRITTEN AGREEMENT WITH SKILLFUL OR ITS AFFILIATE (SUCH AS A SERVICE AGREEMENT, MASTER SERVICES AGREEMENT, OR STATEMENT OF WORK), THE TERMS OF THAT SEPARATE AGREEMENT SHALL APPLY CONCURRENTLY WITH THESE TERMS, AND IN THE EVENT OF ANY CONFLICT OR INCONSISTENCY BETWEEN THAT SEPARATE AGREEMENT AND THESE TERMS, THE TERMS OF THE SEPARATE WRITTEN AGREEMENT SHALL PREVAIL TO THE EXTENT OF SUCH CONFLICT OR INCONSISTENCY, EVEN IF THESE TERMS ARE MORE FAVORABLE TO THE USER OR PROVIDE BROADER PROTECTION OF THE USER’S RIGHTS OR INTERESTS.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND POLICIES OR ARE NOT PROPERLY AUTHORIZED TO BIND ANY LEGAL ENTITY, EMPLOYER, OR PRINCIPAL, PLEASE LEAVE THE WEBSITE AND STOP USING THE SERVICES IMMEDIATELY.
Should You have any questions or concerns regarding these Terms, please don't hesitate to reach out to Our support team for clarification using the e-mail address client@skillfulai.io.
ACCESS TO THE WEBSITE AND SERVICES
Right to Use the Website. Access to the Website is provided on a voluntary and free-of-charge basis. The use of the Website is at the User's own risk and will.
International Access. Skillful reserves the right to restrict access to the Website and Services for Users located in certain countries, including those subject to international sanctions or other legal restrictions, at its sole discretion. If the Services or any resources available on the Website are unlawful or legally invalid in Your country, please do not use the Website and/or the Services.
Scope of Services. Users may use the Website to learn about and engage Skillful's services, which primarily include the development and integration of custom AI-powered software solutions tailored to the specific needs of each client (the “Services”). Our core offering consists of end-to-end AI development services, typically delivered in three stages: Planning, Custom Build, and Deployment. This includes assessing clients’ operations, identifying opportunities for AI integration, and building and implementing tailored AI agents or systems to improve business efficiency and performance. Deliverables may include, but not limited to, functional software, integration with existing systems, technical documentation, AI solutions, reports, integrations or strategic recommendations (the “Deliverables”), as agreed with each client.
Granting a License.
All content on the Website, including text, graphics, design elements, and branding, is the property of Skillful or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any portion of the Website for commercial purposes without prior written permission. All rights not expressly granted in these Terms are reserved by Skillful.
Ownership and licensing terms and conditions related to any Deliverables provided by Skillful as a result of the Services shall be explicitly defined in a separate written agreement (such as a Service Agreement and/or Statement of Work) entered into between You and Skillful. Unless otherwise expressly agreed in such separate written agreement, no rights or licenses to the Deliverables shall be deemed granted to You beyond the rights (full or limited, as the case may be) explicitly stated therein.
All rights not expressly granted in these Terms or in any separate written agreement are reserved exclusively by Skillful.
ELIGIBILITY
Access to and use of the Website are contingent upon meeting certain eligibility criteria outlined in this section. By accessing or using the Website and/or the Services, You affirm that You meet the following eligibility requirements:
Age Requirement. You must be at least 18 years old or the age of legal majority in Your jurisdiction to access or use the Website. If You are under the age of 18 (or the age of legal majority), You may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms on Your behalf. More information about the use of the Website by minors can be found in the section «MINOR'S USE OF THE WEBSITE AND SERVICES».
Compliance with Laws. You must comply with all applicable laws, rules, and regulations governing Your use of the Website, including, but not limited to, those related to privacy, data protection, intellectual property, and online conduct.
Restricted Activities. You are prohibited from engaging in any activities that violate these Terms, infringe upon the rights of Skillful, its affiliates, or other parties, or are unlawful, fraudulent, or abusive in nature. You can find a detailed list of prohibited actions in the section «USE OF THE WEBSITE; UNAUTHORIZED USE».
Prohibited Users. You are not permitted to access or use the Website if You have been previously banned or suspended from using the Website or if You are located in a country or region that is subject to trade sanctions or other restrictions imposed by applicable laws or regulations.
Right to Refuse the Services. At Our sole discretion, We may refuse to offer the Services to any person or entity and/or change the eligibility criteria for using the Services at any time. Failure to meet any of these eligibility requirements may result in the termination or suspension of Your access to the Website and/or the Services. We reserve the right to verify Your eligibility at any time and to take appropriate action, including but not limited to requesting additional information or documentation, to ensure compliance with these requirements.
USE OF THE WEBSITE AND SERVICES; UNAUTHORIZED USE
General. You agree that Your use of or interaction in any way with Our Website and/or the Services shall be diligent, correct, and lawful and comply with all applicable laws, regulations, and rules, as well as these Terms and all applicable terms, rules, and policies. You expressly accept that the use of the Website and Services will be carried out under Your sole and exclusive responsibility.
Rules. You shall not access, browse, use, or interact with the Website and/or the Services in any way, or submit to Us or to the Website anything, which in any respect:
is or may be a breach of any applicable law, statute, regulation, rule, or by-law of any applicable jurisdiction;
is or may be fraudulent, criminal, or unlawful in any way;
may infringe or breach the copyright or any intellectual property rights, privacy, or other rights of Us or any third party;
does or may involve Your use, delivery, or transmission of viruses, malware, or anything likely intended to damage, detrimentally interfere with, or expropriate any system, service, database, or data, including personal data;
does or may damage or render the Website and/or the Services unusable, or in any other way prevent the normal operation of the Website and/or the Services;
is or may be untrue, malicious, obscene, offensive, derogatory, discriminatory, profane, vulgar, pornographic, threatening, abusive, harassing, hateful, racist, sexist, indecent, harassing, embarrassing, menacing, defamatory, spam, political, or otherwise inappropriate;
does or may damage or be contrary to Our interests, image, reputation, rights, intellectual property, algorithms, artificial intelligence models, machine learning systems, training data, proprietary methodologies, or security systems; or may negatively impact the functioning, performance, or integrity of any of Our AI solutions, software, or technical infrastructure;
is or may be contrary to any specific rule that We or any applicable service stipulate in relation to the Website, or otherwise;
is inaccurate or out-of-date;
impersonates any other person or body, or misrepresents a relationship with any person or body.
Restrictions. Also, You shall not:
use the Services without reading and accepting (or in contravention of) the Terms;
use the Website or Services for any commercial purposes that are not expressly authorized by Skillful. This includes, for example, using any part of the Website or its content to develop, promote, or offer competing services, or collecting information from the Website for use in other commercial activities. If You are interested in such use, please contact Us to discuss obtaining prior written consent;
use the Website and/or the Services for phishing or fraud;
take any actions that cause or may cause an unreasonable or disproportionate load on the Website’s infrastructure, or probe, scan, or test the workload, performance, or vulnerability of the Website, or any protocol, server, infrastructure, or process in relation to the Website, including the security;
modify or try to modify the Website and/or the Services;
take actions aimed at copying or simulating the Website’s appearance or functions;
institute, assist or become involved in any type of attack, including, without limitation, the distribution of a virus, denial of services attacks upon the Website, or other attempts to disrupt the Website or any other person’s use or enjoyment of the Website;
remove or modify any copyright notices or proprietary marks of any kind of Us or Our licensors in relation to the Website or Services;
use reverse engineering techniques, decipher, decompile, or use any device, software, service, or system intended to attempt to know the source or object code, protocol, server, infrastructure, or process used within or in connection with the Website, or any element protected by intellectual property laws;
engage in any activity intended to introduce malicious code (such as viruses, worms, or trojans), or otherwise interfere with, damage, or disrupt the functionality, security, or infrastructure of the Website or Services, including through hacking, denial of service attacks, brute-force attempts, or similar actions;
otherwise infringe the Terms, requirements of laws and regulations, rights and freedoms of third parties.
This list of unauthorized prohibited uses and rules of conduct is not meant to be exhaustive. We reserve the right to determine what conduct We consider to be a violation of or improper use under these Terms and the appropriate action to take.
Breach of the Terms.
Any use of the Website and/or the Services in breach of these Terms is strictly prohibited, can result in the termination of access to the Website, and may subject You to liability for violations of law. You acknowledge that We may investigate any violations of law and cooperate with law enforcement authorities to prosecute Users in this regard.
You shall promptly notify Us in writing if You discover or become aware of any unauthorized access to, use of, or other interaction with the Website and/or the Services, or any other breach of the Terms.
If We ascertain or receive information from any party or law enforcement bodies of such or other unlawful uses on Your behalf, We may terminate Your access to the Website and/or the Services due to Your breach of these Terms and You shall forfeit any right to any refund or reimbursement of damages due to such termination. You agree to reimburse Us for any expenses or costs, including consequential damages, We or anyone else may have or may incur as a result of such a breach or unlawful act.
Except as expressly stated in the Terms, We make no representations or warranties that Your use of the Website and/or the Services is appropriate in Your jurisdiction. Other than as indicated herein, You are responsible for Your compliance with any local and/or other laws, as applicable to Your use of the Website and/or the Services.
You are solely responsible for ensuring that Your systems are able to use the Website, and IT IS RECOMMENDED THAT YOU USE AND UPDATE COMMERCIAL ANTI-VIRUS, ANTI-SPYWARE, AND FIREWALL SOFTWARE ON YOUR SYSTEMS THAT ACCESS THE WEBSITE.
MINOR’S USE OF THE WEBSITE AND SERVICES
The Website and the Services We provide are intended for individuals who are of legal age or who have obtained parental or guardian consent to use the Website and/or the Services.
Users under the age of 18 (or the age of legal majority in their jurisdiction) are considered minors and are required to obtain parental or guardian consent before accessing or using the Website and/or the Services. By accessing or using the Website as a minor, Users affirm that they have obtained the necessary parental or guardian consent to do so.
Parents or legal guardians are responsible for supervising and monitoring the online activities of minors who access or use the Website. Parents or legal guardians are encouraged to review these Terms and ensure that minors understand and comply with them while using the Website. Parents or legal guardians are encouraged to educate minors about safe and responsible use of the internet and to supervise their online activities to ensure compliance with these Terms and applicable laws.
In cases where You have authorized a minor to use the Website, You recognize that You are fully responsible for: (a) the online conduct of such minor; (b) controlling the minor’s access to and use of the Website; and (c) the consequences of any misuse by the minor. Skillful shall not be held liable for any unauthorized use of the Website by minors or for any content accessed or shared by minors while using the Website.
If minors attempt to order the Services, such payments made by minors for the Services may be non-refundable, as administrative efforts, resource allocation, or third-party costs incurred by Skillful would remain unrecoverable. The minor or their guardian may not have legal grounds to claim refunds for rendered Services.
In cases where minors bypass restrictions and engage with the Services, parents or guardians may bear full liability for any resulting costs or legal disputes.
ORDERING AND PROVISION OF THE SERVICES
Service Requests. Users may request Our Services by submitting an inquiry through the contact form available on the Website. By submitting such a request, Users agree to comply with the terms and conditions outlined in these Terms.
Consultation Process. Following the receipt of a service request, Our specialists will promptly contact the User to discuss specific requirements, clarify project details, and establish the scope of work. This consultation may result in the preparation of a formal Service Agreement and/or Statement of Work, which shall define the scope of work, Deliverables, fees, and other commercial terms applicable to the engagement (or pre-engagement stage).
Order Confirmation. Upon mutual agreement regarding the scope, timeline, Deliverables, and pricing of the requested Services as outlined in the Service Agreement and/or Statement of Work, the User will receive confirmation of their order and payment instructions.
Payment Processing. Users will be provided with the option to complete payment for the agreed Services through a secure third-party payment provider, including via active payment links, or otherwise as may be agreed. All payment transactions are subject to the terms and conditions of the relevant payment processor, and Skillful does not process payment information directly.
Service Commencement. Upon successful receipt and verification of payment, Our team will commence the provision of Services as agreed in the Service Agreement and/or Statement of Work. Users may receive regular updates regarding the progress of their order as applicable.
Service Completion. Upon completion of the Services, Deliverables will be provided to the User in the format specified in the Service Agreement and/or Statement of Work. Any requests for revisions or modifications must be submitted within the timeframe and rules outlined in the Service Agreement and/or Statement of Work.
PAYMENT TERMS
Skillful offers two primary pricing options for its Services: the Standard Plan and the Pro Plan. These options differ based on the scope of engagement and the specific needs of each User. Information regarding the current pricing structure and the features included in each plan is available on the Website or may be outlined in a separate written agreement between the Parties.
Payment terms, including the possibility of recurring payments or phased payments, will be explicitly defined in a Service Agreement and/or Statement of Work.
Depending on the scope and duration of the engagement, payments under both plans may be structured as a one-time payment and/or as a recurring subscription with automatic (or non-automatic) charges at intervals agreed between the Parties.
In the case of recurring payments, the User will be clearly informed of the billing frequency and amount prior to initiating the subscription. Users may cancel any recurring payment plan at any time, effective at the end of the current billing period, unless otherwise specified in a separate written agreement.
Skillful may utilize (non-exclusively) the services of a financial agent, a payment system represented by Stripe Inc., organized under the laws of Delaware, USA, and its affiliates (as applicable) («Financial Agent»), to facilitate payment authentication and the acceptance and transfer of funds on behalf of the Company. This payment system uses electronic methods for processing payments for Services sold on the Website.
The procedural guidelines governing payments through the Financial Agent's electronic payment system are subject to the rules and policies established by the Financial Agent. By using the payment system, Users agree to abide by the services agreement provided by the Financial Agent, which is available at https://stripe.com/legal/ssa (or at checkout pages/payment links Users access). Users are advised to review the services agreement, the privacy policies, as well as other documentation, agreements and policies of the applicable Financial Agent to understand their terms of service, as these will govern the payment process in relation to their transactions.
The available payment methods for Services are determined by the Financial Agent, which includes payment via credit/debit card by providing the necessary requested details, or selecting other available payment methods on the Financial Agent's website, as accepted by the applicable Financial Agent.
By initiating the payment process, the User confirms their understanding and acceptance of the responsibilities associated with the authorization of payment and agrees to comply with the terms and conditions established by the Financial Agent. The User expressly represents and warrants that they are duly authorized to use the provided debit/credit card or other chosen payment method for the transaction.
Furthermore, the User affirms that all information provided in connection with the payment is accurate, complete, and truthful. The User acknowledges and agrees to bear full responsibility for paying all fees incurred during the transaction, including, but not limited to, any bank charges and/or fees imposed by the Financial Agent.
If the currency conversion occurs, You agree that it will be completed at the transaction exchange rate set by the Financial Agent or the relevant currency exchange.
Skillful reserves the right to modify the prices for the Services at any time. Any updated prices will become effective immediately upon their publication on the Website. Such changes will not affect any previous orders for Services, which will remain subject to the prices in effect at the time the order was placed.
REFUND POLICY
All purchases of the Services are final and non-refundable, unless otherwise explicitly provided in a separate written Service Agreement or Statement of Work executed between the User and Skillful.
By proceeding with the purchase, You expressly agree and acknowledge that the preparation and performance of the Services will commence immediately upon the completion of the payment process unless otherwise explicitly provided in a separate written Service Agreement or Statement of Work.
If You are a resident of the European Union, please note that by agreeing to the immediate commencement of the Services, You waive Your right of withdrawal under Articles 9 to 16 of Directive 2011/83/EU on consumer rights. This waiver applies to:
the supply of digital content or services not provided on a tangible medium, where the performance has begun with Your prior express consent and acknowledgment that the right of withdrawal is thereby forfeited;
service contracts which are fully performed after the performance has begun with Your prior express consent and acknowledgment that the right of withdrawal is forfeited;
services or goods made to Your specifications or clearly personalised, for which the right of withdrawal does not apply.
For Users outside the European Union, refunds or cancellations are not permitted after the Services have commenced, except as required by applicable mandatory law.
Once the Service performance has commenced, no refunds, cancellations, or adjustments will be provided, as the nature of the Services involves the immediate use of resources and effort to deliver customized results.
It is the User’s responsibility to ensure the accuracy of the information provided at the time of purchase and to verify the appropriateness of the Services for their needs. If You have questions about Our Services, We encourage You to contact Our customer support team for clarification before proceeding with Your purchase.
UPDATES TO THE WEBSITE AND SERVICES
Skillful reserves the right to modify, add, or remove features, content, or Services within the Website without prior notice.
Skillful reserves the right to address and rectify bugs and issues within the Website and/or the Service. In the course of bug fixing and Website maintenance, Skillful may temporarily restrict or modify certain functionalities of the Website and/or the Services. The duration of such limitations will be determined by Skillful based on the time required for necessary corrections and bug fixes.
Users acknowledge and accept that Skillful bears no obligation to provide advance notice regarding such modifications.
CUSTOMER SERVICE
Our customer service is available to assist Users with any inquiries or issues they may encounter while using the Services. Support can be accessed by submitting a request via email at client@skillfulai.io. Our dedicated support team strives to address User concerns promptly and efficiently to ensure a smooth and satisfactory experience.
Skillful commits to undertaking all reasonable and necessary measures to deliver timely support. However, the specific timeframe for support resolution may vary based on factors such as issue complexity, the number of requests from other Users that are simultaneously processed by the support team, etc. The User is expected to cooperate with Skillful during the support process, providing necessary information and access to facilitate issue resolution.
While Skillful endeavors to provide effective assistance, it's important to acknowledge that the resolution of issues may not always be immediate or straightforward due to the variety and complexity of potential issues. Nevertheless, Our team will make reasonable efforts to assist You with the problems You are experiencing, striving to find satisfactory resolutions within the scope of Our capabilities and resources.
INTELLECTUAL PROPERTY
Ownership. You acknowledge and agree that the right to access the Website, its content is licensed. The User does not acquire ownership of the Website, its content, but only the right to use them in accordance with the Terms. All other rights, particularly proprietary rights, copyright, and intellectual property rights to the Website, and all usage rights not expressly granted shall remain the property of Skillful, its licensors or the owner of the intellectual property rights of individual components of the Website, and You shall have no right, title, or interest therein except as expressly set forth in the Terms. You acknowledge and agree that the Website, and all ideas, methods, algorithms, formulas, processes, and concepts used in developing and/or incorporated into the Website, updates, and all other improvements, revisions, corrections, bug fixes, modifications, enhancements, releases, and policy and database updates and other updates in, of, or to the Website are Our trade secrets and proprietary property, having great commercial value to Us or other individuals, rights holders who have granted Us the right to use certain components of the Website.
Intellectual Property Rights. The intellectual property rights to the Website, its content belong to Skillful (excluding those for which exclusive intellectual property rights belong to other individuals or legal entities) and are protected by the applicable laws. The list of intellectual property objects owned by Skillful includes, but is not limited to:
Program Code: the source code, algorithms, and programming scripts that form the foundation of the Website;
Design Elements: visual components, layout structures, stylistic choices, graphical elements, icons, logos, etc.;
Text: written content, including written materials, articles, reports, content of the Website, guides, and manuals provided to the User for understanding and using the Website;
Industrial property: inventions, utility models, industrial designs, trademarks, trade names;
Any other intellectual property objects that may constitute part of the Website.
Permitted Use. The use of the Website is permitted only within the framework of the functionality provided. No elements or content posted on the Website may be used in any other way without Skillful's prior permission. All rights not expressly granted by the Terms are reserved by Skillful and its licensors, and no license is granted hereunder by estoppel, implication, or otherwise. Any other use not provided for in the Terms shall constitute a breach of the Terms and may be grounds for bringing the violator to liability. Any use of the intellectual property objects placed on the Website, except in the manner permitted by the Terms, is strictly prohibited.
Deliverables Created Under the Services. Any Deliverables provided by Skillful to the User in the course of providing the Services may be subject to separate intellectual property terms and conditions. Ownership and licensing rights to such Deliverables shall be determined individually for each engagement and explicitly defined in a separate written agreement, such as a Service Agreement and/or Statement of Work, executed between the Parties. Unless otherwise agreed in writing, Skillful retains all intellectual property rights in and to the Deliverables and grants/transfers to the User only such rights as are expressly set forth in the applicable agreement.
CONFIDENTIALITY
In connection with the provision and performance of the Services, either Skillful or the User (each, a «Disclosing Party») may disclose certain non-public, proprietary, or sensitive information to the other Party (the «Receiving Party»). Such information may be disclosed in written, oral, visual, or electronic form and shall be treated as confidential, whether or not expressly marked as such, if it is reasonably understood to be confidential due to its nature or the circumstances of disclosure (the «Confidential Information»).
Confidential Information may include, without limitation:
technical, business, or strategic information related to the development, customization, and integration of AI-powered solutions;
source code, scripts, configuration files, documentation, APIs, or other technical assets shared for the purpose of integration or development;
any information provided by the User for the purpose of customizing or deploying AI agents, including internal workflows, customer communication patterns, or datasets;
organizational, business, or operational details, including names of representatives, addresses, internal structures, and customer profiles;
pricing, payment terms, Stripe transaction records, or other financial details exchanged in the context of the Services;
communications and records related to project scoping, specifications, deliverables, or feedback;
any proprietary tools, algorithms, methodologies, or know-how used by Skillful in the development or deployment of its AI solutions;
any other non-public information designated as confidential or that, by its nature, should reasonably be considered confidential.
For the avoidance of doubt, (i) any non-public data provided by the User is regarded as User’s Confidential Information, and (ii) Our Services, its results, and any of the technology, systems, or techniques connected or related thereto, and their respective performance information, as well as any data, trade secrets, intellectual property, software programs and works of authorship, know-how, marketing and distribution data, planning data, reports, and materials We may provide to You in connection with Our Services or use thereof and any copies, extracts, compilations, studies, notes, reports, materials, documentation, analyses, and reviews thereof, or any other information, which contain, reflect, or is compiled therefrom are regarded Our Confidential Information.
Confidential Information does not include information that (a) at the time of disclosure or at any time thereafter is in the public domain or subsequently enters the public domain, except where this has arisen as a result of a breach of the terms of the Agreement or breach of any obligation owed to the Disclosing Party; (b) was known to the Receiving Party without breach of any obligation owed to the Disclosing Party and without restriction, prior to receipt from the Disclosing Party under the Agreement, as evidenced by the Receiving Party's written records; (c) the Receiving Party obtained from any third party who owes no obligations to the Disclosing Party in relation to the information in question; or (d) was independently acquired or developed by the Receiving Party without the aid, application, or use of the Disclosing Party’s Confidential Information.
The Receiving Party will (i) take at least reasonable measures to prevent the unauthorized disclosure or use of Confidential Information and limit access to those employees, affiliates, service providers, and agents, on a need-to-know basis and who are bound by confidentiality obligations at least as restrictive as those contained herein. The Receiving Party will (ii) not use Confidential Information for purposes other than for performance of these Terms, the Services, or otherwise as permitted herein, or disclose any Confidential Information to any third party. Notwithstanding the above, Confidential Information may be disclosed to the extent required pursuant to the order or requirement of a court, administrative agency, or other governmental body or authority; provided, however, that to the extent legally permissible, the Receiving Party shall make best efforts to provide prompt written notice of such requirement to the Disclosing Party so that the Disclosing Party may seek a protective order or other appropriate relief, or otherwise prevent or restrict such disclosure.
The obligations of non-disclosure and confidentiality with respect to Confidential Information, as outlined in these Terms, shall remain in effect indefinitely unless and until such Confidential Information ceases to be confidential pursuant to clause 11.3 hereof.
DISCLAIMERS
EXCEPT AS EXPRESSLY PROVIDED WITH RESPECT TO ANY SERVICES OFFERED BY SKILLFUL, OUR WEBSITE AND THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY SOFTWARE COMPRISING ANY PORTION OF THE WEBSITE AND ANY SERVICES, OR CONTENT PROVIDED THROUGH OR IN CONNECTION WITH OUR WEBSITE AND SERVICES (COLLECTIVELY, «OUR OFFERINGS»), ARE PROVIDED ON AN «AS IS» AND «AS AVAILABLE» BASIS, AND YOUR ACCESS TO AND USE OF OUR OFFERINGS IS AT YOUR SOLE OPTION AND RISK.
WE EXPRESSLY DISCLAIM ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO OUR OFFERINGS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
SKILLFUL MAKES NO REPRESENTATION OF ANY KIND THAT OUR OFFERINGS, OR ANY OF THE RESULTS FROM THE USE THEREOF, WILL MEET YOUR OR ANY THIRD PARTY’S REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. YOU ASSUME THE ENTIRE RISK AS TO THE ACCESS TO, USE OF, AND RECEIPT OF OUR OFFERINGS IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, CURRENCY OR OTHERWISE.
SKILLFUL EXPRESSLY DISCLAIMS THAT OUR OFFERINGS WILL BE INVULNERABLE TO VIRUSES, WORMS, OR OTHER HARMFUL SOFTWARE.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SKILLFUL SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
YOU ACKNOWLEDGE AND AGREE THAT OUR OFFERINGS MAY NOT BE AVAILABLE DUE TO ANY NUMBER OF FACTORS, INCLUDING, WITHOUT LIMITATION, PERIODIC SYSTEM MAINTENANCE, SCHEDULED OR UNSCHEDULED, ACTS OF GOD, UNAUTHORIZED ACCESS, VIRUSES, DENIAL OF SERVICE OR OTHER ATTACKS, OR TECHNICAL FAILURE OR DISRUPTION OF OUR OFFERINGS AND/OR TELECOMMUNICATIONS INFRASTRUCTURE, AND, THEREFORE, WE EXPRESSLY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY REGARDING THE USE AND/OR AVAILABILITY, ACCESSIBILITY, SECURITY OR PERFORMANCE OF OUR OFFERINGS CAUSED BY SUCH FACTORS.
WE ARE NOT RESPONSIBLE OR LIABLE FOR, NOR DO WE REPRESENT OR OTHERWISE WARRANT, THE PERFORMANCE OF ANY DEVICE YOU USE TO ACCESS OR USE OUR OFFERINGS, INCLUDING, WITHOUT LIMITATION, THE CONTINUING COMPATIBILITY OF ANY DEVICE WITH OUR OFFERINGS.
THE WEBSITE MAY NOT BE AVAILABLE IN ALL LANGUAGES OR ALL COUNTRIES. WE MAKE NO REPRESENTATION THAT THE WEBSITE’S OR SERVICES’ FUNCTIONALITY WOULD BE APPROPRIATE, ACCURATE, OR AVAILABLE FOR USE IN ANY PARTICULAR LOCATION.
THE WEBSITE’S AND SERVICES’ AVAILABILITY, PRICING, AND PAYMENT TERMS MAY BE SUBJECT TO CHANGE.
SOME JURISDICTIONS AND/OR APPLICABLE LAWS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.
SKILLFUL DOES NOT GUARANTEE ANY SPECIFIC BUSINESS RESULTS OR PERFORMANCE IMPROVEMENTS AS A RESULT OF USING THE SERVICES. THE USER IS SOLELY RESPONSIBLE FOR VALIDATING THE SUITABILITY OF THE AI SOLUTIONS FOR ITS PARTICULAR USE CASE AND FOR APPLYING APPROPRIATE OVERSIGHT WHEN IMPLEMENTING RECOMMENDATIONS OR DEPLOYING AI AGENTS.
LIABILITY; LIMITATION OF LIABILITY
Skillful and You shall be responsible for fulfilling their obligations under the Agreement in accordance with the applicable laws.
YOUR USE OF ANY ASPECT OF THE WEBSITE AND THE SERVICES IS AT YOUR OWN RISK. WE CANNOT AND DO NOT ACCEPT ANY LIABILITY IN RESPECT OF ANY ACTIVITIES THAT YOU MAY UNDERTAKE THROUGH USING THE WEBSITE AND/OR SERVICES.
WE HEREBY DISCLAIM ANY AND ALL LIABILITY TO YOU OR ANY THIRD PARTY RELATING TO YOUR USE OF THE WEBSITE AND/OR THE SERVICES.
The User shall be solely responsible for ensuring that all data, documentation, and materials provided to Skillful are accurate, complete, current, and truthful. The User acknowledges that the effectiveness of the Services depends on the accuracy and completeness of the information, data, or access credentials provided by the User. Skillful shall not be liable for any failure to deliver Services or improper provision of the Services, delays, errors, or inaccuracies arising from incomplete, outdated, or misleading information provided by the User. The User assumes full responsibility for any consequences, including legal or financial ramifications, resulting from the submission of such data or materials. It is also the User’s responsibility to ensure that any access granted to Skillful (e.g., to third-party platforms, APIs, or hosting environments) is provided securely and in compliance with applicable laws and internal policies.
Skillful shall not be liable for any third-party services, products, or information, including but not limited to external payment systems, repositories, or other platforms integrated into the User’s use of the Website or Services. Skillful does not control or guarantee the accuracy, functionality, or availability of any third-party systems, and any issues, delays, or damages arising from third-party failures shall be the sole responsibility of the User to address.
The User shall be responsible for the timely payment of all fees associated with the Services. Skillful shall not be liable for any failure to perform, delay, or limitation of access to Services caused by the User's failure to make timely payments or comply with financial obligations as outlined in the Agreement.
Skillful shall not be held liable for any failure to perform Services or delays in performance resulting from events outside of its reasonable control, including but not limited to natural disasters, acts of God, government actions, cyberattacks, technical failures, or other force majeure events. The User agrees to hold Skillful harmless from any damages, losses, or liabilities arising from such events.
Skillful shall not be liable for unauthorized access, data breaches, or other security issues resulting from improper permissions or insecure credentials provided by the User. The User acknowledges that the responsibility for acting on the results of the Services, including mitigating risks and implementing changes, rests solely with the User.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, SHALL WE BE LIABLE TO YOU IN ANY WAY FOR THE WEBSITE, OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN THE WEBSITE OR THE SERVICES, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE WEBSITE OR THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SKILLFUL SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, WHETHER ARISING UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SUCH EXCLUDED DAMAGES INCLUDE, BUT ARE NOT LIMITED TO: LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, LOST PROFITS OR REVENUES, INTERRUPTION OF OPERATIONS, DIMINISHED VALUE, REPUTATIONAL DAMAGE, SECURITY INCIDENTS RESULTING FROM THE USE OR INABILITY TO USE THE WEBSITE OR SERVICES, OR FROM THE INTEGRATION, DEPLOYMENT, OR OPERATION OF AI-POWERED SOLUTIONS DELIVERED UNDER THE AGREEMENT. WITHOUT LIMITING THE FOREGOING, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SKILLFUL’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE AGREEMENT SHALL IN NO EVENT EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO SKILLFUL IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIFTY (50) EUROS.
TO THE EXTENT THAT WE MAY NOT, AS A MATTER OF APPLICABLE LAW, LIMIT LIABILITIES OR DISCLAIM ANY IMPLIED WARRANTY, THE EXTENT OF OUR LIABILITY AND THE SCOPE AND DURATION OF SUCH WARRANTY WILL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.
THE FOREGOING LIMITATIONS OF LIABILITY SHALL NOT APPLY WITH RESPECT TO ANY OF THE FOLLOWING: (i) A USER’S BREACH OF ITS CONFIDENTIALITY OBLIGATIONS; (ii) YOUR INDEMNIFICATION OBLIGATIONS; OR (iii) ANY DAMAGES RESULTING FROM A USER’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Skillful, including its officers, directors, employees, agents, subcontractors, licensors, suppliers, affiliates, successors, assigns, and licensees, from and against any and all claims, actions, demands, damages, losses, liabilities, judgments, settlements, costs, or expenses (including reasonable attorneys' fees and costs) arising directly or indirectly from or relating to:
Your breach or violation of these Terms, including any separate written agreement executed between You and Skillful;
Any claims arising from or related to the data, information, content, or materials provided by You for use in connection with the Services, including allegations of infringement of intellectual property rights or violations of applicable data protection and privacy laws;
Your use, misuse, or inability to use the Website and/or the Services, or from implementation, deployment, or operation of AI solutions developed in accordance with Your specifications;
Your violation of any applicable law, rule, or regulation;
Any unauthorized disclosure or use of Confidential or proprietary information provided to You in connection with the Services;
Any other matter for which You are explicitly responsible under these Terms or applicable laws and regulations.
Skillful reserves the right, at Your expense, to assume exclusive defense and control of any matter subject to indemnification by You. You agree to cooperate fully with Skillful in the defense of any such matter, including settlement or compromise negotiations, as reasonably requested by Skillful.
Skillful will use reasonable efforts to notify You promptly of any claim, action, or proceeding subject to this indemnification upon becoming aware of it. If You are prohibited by law from assuming the above indemnification obligations, You agree to assume, to the maximum extent permitted by law, all liability for all such claims, demands, actions, losses, liabilities, and expenses (including reasonable attorneys' fees, costs, and expert witnesses' fees).
TERM; TERMINATION
Effective Date.
These Terms shall become effective upon the date of Your acceptance and will remain in full force and effect for as long as You access or use the Website and/or Services, unless terminated earlier in accordance with these Terms.
If You have entered into a separate written agreement (such as a Service Agreement or Statement of Work) with Skillful, the effective term and conditions for termination specified in that separate agreement shall apply. In case of any conflict or inconsistency regarding termination or the effective term between these Terms and the separate written agreement, the provisions of the separate written agreement shall prevail to the extent of such conflict or inconsistency.
Notwithstanding any separate agreements, You remain bound by these Terms every time You access or use the Website, except where explicitly superseded by such separate agreements.
Termination by the User.
You may terminate these Terms at any time by ceasing to use the Website and discontinuing any further access to or use of the Services. Upon ceasing use, You will no longer be bound by these Terms, except for any obligations or liabilities that remain outstanding or were incurred prior to termination, or are intended to survive.
However, if You have entered into a separate written agreement with Skillful (such as a Service Agreement and/or Statement of Work), this shall not automatically terminate these Terms, nor shall Your termination of these Terms terminate Your obligations under such separate written agreement. Any termination conditions specified in such separate agreement shall govern its termination independently from these Terms.
Termination by Skillful. We reserve the right to suspend, restrict, or terminate Your access to the Website and/or the Services at Our sole discretion, without prior notice, if:
You breach or violate any provision of these Terms;
We are required to do so by law, regulation, or governmental authority;
We determine that Your continued use of the Website or Services could pose a risk, harm, or legal liability to Us, other Users, or third parties; or
the Website and/or Services are discontinued, whether temporarily or permanently.
In the event of Your breach of the Terms, Our right to terminate Your access to the Website and/or the Services is in addition to and not in lieu or limitation of any other right or remedy that may be available to Us.
If You have entered into a separate written agreement with Skillful (such as a Service Agreement and/or Statement of Work), termination or suspension of Your access under these Terms will not automatically terminate such separate agreement unless explicitly stated therein. In case of conflict or inconsistency regarding termination between these Terms and that separate written agreement, the terms of the separate written agreement shall prevail to the extent of such conflict or inconsistency.
Effect of Termination. Upon termination of the Terms:
Your right to access and use the Website and/or the Services shall immediately cease;
any outstanding obligations or liabilities incurred by either Party prior to termination shall survive;
all provisions that by their nature are intended to survive termination, including but not limited to «INTELLECTUAL PROPERTY», «DISCLAIMERS», «CONFIDENTIALITY», «LIABILITY; LIMITATION OF LIABILITY», «INDEMNIFICATION», «TERM; TERMINATION», «MISCELLANEOUS», «CHOICE OF LAW; DISPUTE RESOLUTION», shall remain in full force and effect.
Any termination of these Terms for any reason shall not affect or prejudice any right to damages or other remedies which We may have in respect of the event giving rise to the termination or any other reason to damages or other remedies which We may have in respect of any of Your failure to comply with or breach of these Terms which occurred at or before the date of termination.
If You have entered into a separate written agreement with Skillful (such as a Service Agreement and/or Statement of Work), termination of these Terms shall not automatically terminate such separate agreement unless explicitly stated therein. The rights and obligations of the Parties under any separate written agreements shall continue to be governed exclusively by the terms of those agreements.
CHOICE OF LAW; DISPUTE RESOLUTION
Choice of Law. These Terms, including any non-contractual obligations arising out of or in connection with them, shall be governed by, and construed in accordance with, the laws of England and Wales, excluding conflict of law provisions.
Dispute Resolution. Any dispute arising from or relating to these Terms shall be resolved through negotiations. If negotiations within 30 (thirty) calendar days do not resolve the matter, any dispute, controversy or claim arising out of or in connection with the Terms, or the breach, termination or invalidity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the SCC Arbitration Institute. The seat of arbitration shall be Stockholm. The language to be used in the arbitral proceedings shall be English. The Terms shall be governed by the substantive law of England and Wales.
Equitable Relief. Nothing in this Section shall be deemed as preventing Us from seeking injunctive or other equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of data security, personal data confidentiality, privacy, intellectual property, or other rights or interests of Us or of third parties in any court of competent jurisdiction.
THIRD-PARTY WEBSITES AND SERVICES
Links to Third-Party Sites.
We reserve the right to post active links to websites that are not maintained by Skillful. We do not verify, endorse, or have any responsibility for any such third-party websites, their business practices (including, without limitation, their privacy policies), or any goods or services associated with or obtained in connection with any such website. If You visit websites through such links, You should review their privacy policies, terms and conditions, and other documents, as We are not responsible for the policies and practices of other businesses.
Unless otherwise expressly provided, We make no representation or warranty regarding, and do not endorse, any linked site or the information appearing thereon. Accordingly, You agree that We will not be responsible or liable in any way for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in any site linked from the Website.
Third-Party Services.
In addition to links to third-party websites, the Website may provide access to third-party services or resources. These third-party services are independent of Skillful and are governed by the respective third parties' terms and conditions. Skillful makes no representations, warranties, or guarantees regarding the quality, accuracy, legality, or safety of these third-party services.
By using any third-party services, You agree to be bound by the terms and conditions of those services. Skillful shall not be liable for any issues, claims, or damages arising from the use of such third-party services or any interaction You have with third-party providers.
PERSONAL DATA
We may receive Your personal data during Your use of the Website and Services, as well as when You decide to contact Us.
We recognize the importance of protecting Your personal data, which is why We have drafted a separate Privacy Policy. Skillful collects, stores, and uses personal data in accordance with these Terms and the Privacy Policy, and takes all necessary precautions to protect the confidentiality of Users' personal data.
Skillful's Privacy Policy is an integral part of these Terms. We encourage You to read the Privacy Policy and to use it to help make informed decisions.
CHANGES TO THE TERMS
We are constantly updating the Website and Services to provide better options and features, or for other reasons. In certain instances, it may be necessary to update or modify the Terms to reflect these and other changes (e.g., to reflect updates to Our practices and policies). Accordingly, You agree that We may at any time update or modify these Terms, as appropriate or necessary.
Modifications and updates to these Terms will be effective upon the earliest: (a) posting of a new version of the Terms on the Website, or notice, either by posting on Our Website or by email notification; and (b) Your subsequent use of the Website and/or Services.
It is Your responsibility to review the Terms and the Website from time to time for any changes. Your access and continued use of the Website and/or Services following any modification of these Terms will signify Your assent to and acceptance of the same. If You object to any revision to the Terms, immediately discontinue use of the Website and Services.
Any modifications or updates to these Terms shall not affect any separate written agreement (such as a Service Agreement and/or Statement of Work) already in effect between You and Skillful, unless explicitly stated otherwise in such separate agreement. Terms and conditions of separate agreements can only be amended through mutual written consent between Skillful and You.
MISCELLANEOUS
Entire Agreement.
These Terms, together with the Privacy Policy, constitute the entire Agreement between You and Skillful regarding Your access to and use of the Website and Services, and supersede all prior discussions, communications, understandings, or agreements, whether written or oral, between the Parties relating specifically to such access and use.
However, if You have executed a separate written agreement with Skillful (such as a Service Agreement and/or Statement of Work), that separate written agreement, along with these Terms and the Privacy Policy (to the extent applicable), collectively constitute the entire agreement between You and Skillful with respect to the subject matter of that separate agreement. In case of conflict or inconsistency between these Terms and that separate written agreement, the terms of such separate written agreement shall prevail to the extent of such conflict or inconsistency.
By using the Website and the Services, You acknowledge and agree that no reliance has been placed on any representations, warranties, or statements not expressly set forth in these Terms, the Privacy Policy, or additional agreements explicitly confirmed in writing.
No Waiver. A delay in exercising, or failure to exercise, any right or remedy in connection with these Terms and/or the Privacy Policy shall not operate as a waiver of that right or remedy. The waiver of a right to require compliance with any provision of these Terms in any instance shall not operate as a waiver of any further exercise or enforcement of that right. The waiver of any breach shall not operate as a waiver of any subsequent breach. No waiver in connection with these Terms shall, in any event, be effective unless it is in writing and refers expressly to this clause.
Severability. If any provision of the Terms is at any time held by any jurisdiction to be void, invalid, or unenforceable, then it shall be treated as changed, reduced or eliminated, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void, and the remainder of the Terms shall continue in full force and effect. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these Terms.
Assignability. You may not assign or transfer these Terms or any of Your obligations, rights, or interests provided herein, by operation of law or otherwise, without Our prior written and explicit consent. You agree that these Terms, Privacy Policy, and/or the Agreement between You and Us in general may be assigned by Us, at Our sole discretion to any third party.
Notices. Any notice or other communication under these Terms shall be in writing and deemed given and received when sent by email.
All notices from Us shall be sent from an official email address associated with the domain @skillfulai.io or @skillful.ai. It is the User's responsibility to ensure that notices from Us are not filtered or blocked.
For notices from the User, the notices must be sent from the email address provided by the User when contacting Skillful. It is the responsibility of the User to ensure the accuracy and operability of the provided email address.
The language of all notices and communications under these Terms shall be English.
By providing Your contact information, including email address, You expressly authorize Us to contact You using such contact details for purposes including, but not limited to, notifying You of any data security incident, data breach, or other matters where We are required by law to provide You with notice.
Priority of Separate Agreements. Notwithstanding anything to the contrary in these Terms, if You enter into a separate written agreement with Skillful (including but not limited to a Service Agreement and/or Statement of Work), and there is any conflict or inconsistency between that agreement and these Terms, the terms of the separate written agreement shall prevail to the extent of such conflict or inconsistency.
CONTACT US
If You have any questions, doubts, or suggestions regarding the Terms and/or the Services, You may contact Us for assistance at the following e-mail address: client@skillfulai.io.